Frequently Asked Questions

You can book directly through our website by selecting your preferred yacht, dates, and destination. Our booking system will guide you through the process, or you can contact our charter specialists for personalized assistance.

A 50% deposit is required to confirm your booking. The remaining balance is due 30 days before your charter start date. For last-minute bookings (within 30 days), the full amount is due at the time of booking.

Cancellations made 60+ days before departure receive a full refund minus a 10% administrative fee. Cancellations 30-59 days before departure receive a 50% refund. Cancellations within 30 days are non-refundable. We strongly recommend travel insurance.

Yes, booking modifications are possible subject to availability. Date changes may incur additional fees during peak season. Contact our team as early as possible to discuss your requirements.

Bareboat charters require you to have sailing certifications and experience - you captain the yacht yourself. Crewed charters include a professional captain and often additional crew (chef, hostess), perfect for those who want a relaxing, full-service experience.

For bareboat charters, yes - you'll need valid sailing certifications (ICC, RYA Day Skipper, or equivalent) and demonstrate sailing experience. For crewed charters, no experience is necessary.

APA is a fund (typically 20-35% of the charter fee) collected before your charter to cover running expenses such as fuel, food, beverages, marina fees, and other incidentals. Any unused portion is refunded after your charter.

Absolutely! While we provide suggested itineraries, your charter is fully customizable. Work with your captain to create the perfect route based on your interests, whether that's hidden coves, vibrant ports, or the best restaurants.

The base charter fee typically includes the yacht, basic insurance, bed linens, towels, and end-of-charter cleaning. Crewed charters also include the crew's wages. Not included are fuel, provisioning, marina fees, and gratuities.

Pack light - storage is limited on yachts. Bring soft-sided bags (not hard suitcases), casual clothing, swimwear, sun protection, non-marking deck shoes, and any personal medications. Most supplies are available at marinas.

Yes! Many families charter with children. We can help you select yachts with appropriate safety features and child-friendly amenities. Life jackets in various sizes are provided, and crew are experienced with family charters.

Our chefs can accommodate virtually any dietary requirement - vegetarian, vegan, gluten-free, kosher, halal, allergies, etc. Please inform us during booking so we can ensure proper provisioning.

All yachts include comprehensive hull and liability insurance. However, guests should obtain their own travel insurance covering trip cancellation, medical emergencies, and personal belongings.

Safety is paramount. Your captain will monitor weather conditions and may adjust the itinerary accordingly. In severe conditions, you'll shelter in a safe harbor. Yachts are equipped with modern safety equipment and navigation systems.

Yes, a refundable security deposit (typically €2,000-€10,000 depending on the yacht) is required. This can often be reduced by purchasing additional insurance coverage. The deposit is returned after the charter if no damage occurs.

We accept major credit cards (Visa, Mastercard, American Express), bank transfers, and in some cases, cryptocurrency. All transactions are processed securely through our payment partners.

Yes, charter rates vary by season. High season (July-August in the Mediterranean) commands premium rates. Shoulder seasons (May-June, September-October) offer excellent conditions at lower prices.

For crewed charters, tipping is customary but not mandatory. The industry standard is 10-20% of the charter fee, based on your satisfaction with the service. Tips are typically given directly to the captain for distribution among the crew.