Privacy Policy
Last updated: January 2025
1. Introduction
Heritage Yachting ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us:
- Account Information: Name, email address, phone number, and password when you create an account.
- Booking Information: Charter dates, guest details, passport information, and special requirements.
- Payment Information: Credit card details, billing address (processed securely by our payment partners).
- Communications: Messages you send us, reviews, and survey responses.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your yacht charter bookings.
- Communicate with you about your bookings, account, and our services.
- Send promotional materials (with your consent).
- Improve our website and services.
- Comply with legal obligations.
- Prevent fraud and ensure security.
4. Information Sharing
We may share your personal information with:
- Charter Companies & Crew: Necessary information to facilitate your charter.
- Service Providers: Payment processors, email services, and analytics providers.
- Legal Requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest.
- Secure authentication mechanisms.
- Regular security assessments.
- Access controls limiting data access to authorized personnel.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data.
- Portability: Receive your data in a portable format.
- Objection: Object to certain processing of your data.
- Withdrawal: Withdraw consent at any time.
To exercise these rights, contact us at privacy@herityachting.com.
7. Cookies
We use cookies and similar technologies to:
- Keep you logged in.
- Remember your preferences.
- Analyze website traffic and usage.
- Deliver relevant advertisements.
You can manage cookie preferences through your browser settings.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for legal and accounting purposes.
10. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Email: privacy@herityachting.com
Address: 123 Harbor Boulevard, Monaco, MC 98000